FAQS
DISCOUNTS
Not all products are eligible for discount codes. Certain items, such as sale or clearance products, limited edition or exclusive items, gift cards, digital products, and bundled or promotional packages, may be excluded from discount promotions. The eligibility of each product is determined by the specific terms and conditions of the discount code.
Our store offers two convenient discount options to enhance your shopping experience: automatic discounts and discount codes. Automatic discounts are applied directly to eligible products as soon as you add them to your cart, so no extra steps are needed. For the discount codes, you can manually enter the codes at checkout. If the items in your cart meet the specific criteria of the code, the discount will be applied accordingly.
No, discount codes cannot be applied to orders that have already been placed, processed, or shipped. They also cannot be applied to prior purchases, and no price adjustments will be made to previous orders.
Depending on the circumstances, automatic discounts and discount codes can sometimes be used together. Automatic discounts are applied automatically when certain conditions are met, like a minimum purchase amount or during specific promotional periods. Discount codes, on the other hand, require you to enter a code at checkout manually. In some cases, you may be eligible to apply both, allowing you to enjoy additional savings, though this depends on the promotional terms.
No, discount codes cannot be transferred, exchanged for cash, or used in any other way not specified in the terms and conditions.
Each discount code has a specific validity period, which will be communicated through the promotional material or displayed on the discount code itself. It is the customer’s responsibility to be aware of the validity period of any discount codes. If you have a discount link, the code will automatically apply at checkout.
The system will not apply expired or inactive discount codes. Please ensure your discount code is active and valid before applying it to your order.
We reserve the right to refuse or cancel any order if we suspect fraudulent activity or misuse of discount codes. Misuse includes, but is not limited to, creating multiple accounts to use a single-use discount code multiple times or sharing single-use codes intended for individual use.
Please contact our Customer Service for assistance if you have any questions or concerns about using discount codes.
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