FAQS
COSA PIORA PRODUCTS
Each Cosa Piora product is carefully designed with precision woven into every detail. Made one-at-a-time to ensure the highest level of quality, your Cosa Piora product is a truly genuine and authentic creation.
All of Cosa Piora’s Items are handcrafted in Korea by Master Craftsmen with over 30 years of experience.
There are four sizes: Large, Medium, Small, and X-Small. For more sizing and fitting details, please refer to the individual product’s Size Guide & Style Fit page.
Colors may vary depending on your computer monitor. However, we do our best to make sure the colors in our images and videos are displayed reliably and accurately on your screen.
Cosa Piora items are made with independently produced metallic caps and special magnets to prevent any damage to jackets, clothing, or other accessories.
To keep your lapel flower in optimum condition, we recommend that you store it in the original Cosa Piora box. Please do not wash or dry clean your lapel flower, and make sure it avoids any contact with water. As all metallic parts are plated with 18k gold, discoloration may occur depending on the surrounding environment. If discoloration occurs, make sure to apply steam and clean them with a soft cloth to restore its original shine and color.
Each Cosa Piora product is assigned an individual serial number (Each customer is assigned with an alphanumeric serial number). For this reason, the Certificate of Authenticity that came with your product cannot be re-issued.
200 Water St. Suite 906
New York, NY 10038
United States
Each Aftercare Service inquiry is carefully reviewed, and service is performed by our Master Craftsmen who originally made your product. This may require at least 30 business days from the day we receive your product for the repair to be completed, however, it may take longer depending the condition of the product. Once the repair is complete, you will receive an email with a tracking number for your product. Please be reminded that customers are responsible for all shipping and processing fees for product repairs.
Magnet coin refers to the magnet that can be detached or removed from the flower and it is the only part that can be ordered separately. The other half of the metal part that is attached to the flower cannot be ordered. The handcrafted magnet coins can only be ordered by those who have made orders in the past. We will review your order history and will determine the number of orders that you can make. For example, if you have purchased two items previously, you can only purchase two handcrafted magnet coins. People who are new or do not have a purchase history will not be eligible to buy the handcrafted magnets. If you have further questions, please contact us through our website.
If you have received a defective, damaged, or incorrect product and decide to keep the product, we will be able to offer a discount off the product as a gesture of goodwill. Depending the on the ordered product and, we can offer you a discount. Please contact us through our website, if you need more information.
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