FAQS
COSA PIORA PRODUCTS
Each Cosa Piora product is carefully designed with precision woven into every detail. Made one-at-a-time to ensure the highest level of quality, your Cosa Piora product is a truly genuine and authentic creation.
WHERE ARE THE LAPEL FLOWERS MADE?
All of Cosa Piora’s Items are handcrafted in Korea by Master Craftsmen with over 30 years of experience.
WHAT SIZES ARE AVAILABLE, AND WHY IS THERE A PRICE DIFFERENCE?
There are currently four sizes available (WxLxH):
- Large: 2′x 2′ x 2′
- Medium: 1.6′x 1.6′ x 1.0′
- Small: 1.2′x 1.2′ x 0.7′
- X-Small: 0.8′x 0.8′ x 0.5′
All Cosa Piora products are all carefully and meticulously handcrafted. Even if the products are the same size, the post-production process may vary depending on an individual product which changes the production cost. Therefore, the price may vary depending on product. Cosa Piora promises to continually develop the highest quality products for our customers based on new materials and production methods.
For more sizing and fitting details, please visit our Size Guide & Style Fit page.
HOW ACCURATE ARE THE DISPLAYS FOR EACH PRODUCT?
Colors may vary depending on your computer monitor. However, we do our best to make sure the colors in our images and videos are displayed reliably and accurately on your screen.
DO THE LAPEL FLOWERS LEAVE ANY DAMAGES ON MY CLOTHING?
Cosa Piora items are made with independently produced metallic caps and special magnets to prevent any damage to jackets, clothing, or other accessories.
HOW DO I TAKE CARE OF MY LAPEL FLOWER?
To keep your lapel flower in optimum condition, we recommend that you store it in the original Cosa Piora box. Please do not wash or dry clean your lapel flower, and make sure it avoids any contact with water. As all metallic parts are plated with 18k gold, discoloration may occur depending on the surrounding environment. If discoloration occurs, make sure to apply steam and clean them with a soft cloth to restore its original shine and color.
WHAT SHOULD I DO IF MY PRODUCT NEEDS REPAIR?
We offer Aftercare Service for all Cosa Piora’s products. Aftercare Service is not provided if we believe the damage is due to inappropriate use of the product. Any type of scratches or disfigurement on the metal/magnetic parts and contamination/discoloration of the flower petals that have resulted from mishandling your product, you will not be eligible or entitled to any aftercare service. In situations where the stitching has come undone, or the magnet has fallen out of its original place, please take the following steps:
- Send an Aftercare Service inquiry directly through the website at Contact Us.
- Please fill in the required fields under the subject “Repair” with a subject detail.
- Upload any files necessary that would help us understand your situation.
- Describe your situation in detail in the message section.
- Once submitted, you will receive a confirmation email with a link to the repair payment page.
- After the payment is processed, you will be emailed a payment receipt, along with a repair form and shipping
label.
**It is possible to pay and use your own carrier. However, the estimated time of delivery and tracking the shipment will not be available through Cosa Piora and this may cause delays in the delivery. - Place your items and repair form carefully in a box with suitable packing material. Secure the shipping label on the outside of the box and send your product to the following address.
If you choose to use your own courier, please mail it to the following address:
COSA PIORA CORP.
520 8th Avenue, Suite 330
New York, NY 10018
Each Aftercare Service inquiry is carefully reviewed, and service is performed by our Master Craftsman who originally made your product. This may require at least 20 business days from the day we receive your product for the repair to be completed; however, it may take longer depending on the condition of the product. Once the repair is complete, you will receive an email with a tracking number for your product. Please be reminded that customers are responsible for all shipping and processing fees for product repairs. Cosa Piora is constantly trying to provide the best services possible for our customers. We promise to reduce the fees and repair period for the customers in the near future.
CAN I PURCHASE THE HANDCRAFTED MAGNET COINS SEPARATELY, AND HOW DO I ORDER THEM?
The magnet coin is the detachable magnet piece that connects to your flower. Only this piece can be ordered separately. The half permanently attached to the flower cannot be ordered.
Magnet coins are available only to customers with a prior purchase history. Your order limit matches your past order count. For example, if you've purchased two items before, you may order up to two magnet coins. New customers or those without purchase history are not eligible.
To order, contact us through the Contact Us page, selecting "General Inquiries" as the subject and "Others" as the subject detail.
WHAT IS THE CERTIFICATE OF AUTHENTICITY?
The Certificate of Authenticity is a certificate that helps us identify original from a counterfeit one. The care consists of a model number, purchased shop and date of purchase. Without this certificate or any other proof that the product is genuine, you will not be eligible for any service provided by Cosa Piora.
CAN I GET MY CERTIFICATE OF AUTHENTICITY REISSUED?
Each Cosa Piora product is assigned an individual serial number (Each customer is assigned with an alphanumeric serial number). For this reason, the Certificate of Authenticity that came with your product cannot be re-issued.
ERROR MESSAGE
THANK YOU FOR SUBSCRIBING TO OUR NEWSLETTER.
CONFIRMATION EMAIL HAS BEEN SENT.
PLEASE VERIFY IT THROUGH EMAIL.
YOU MUST AGREE TO THE
TERMS & CONDITIONS, SHIPPING, AND
RETURN POLICY BEFORE PROCEEDING.
To ensure the accuracy of items in your Shopping Bag,
please remove “Out-of-Stock” products.
to save your wishlist
please Login or Create an account.
Product successfully added to your wishlist.
Please select the product(s) for removal.
Please select the product(s) to add to the shopping bag.
REGISTRATION WAS SUCCESSFULLY COMPLETED. THANK YOU FOR YOUR REGISTRATION.
Personal information was updated successfully.
Additional product(s) cannot be added.
Please change your quantity.
Selection exceeds current availability.
Maximum quantity added.
Maximum quantity has been reached.
No more items can be added.
Unsupported browser: Internet Explorer
effective of january 2021, cosa piora will no longer support the use of
internet Explorer as it is difficult for us to provide best user experience and
protect private customer information. There have been no updates on basic security
and general technical maintenance which has become increasingly challenging
to make improvements and add additional new features on our website.
please use the following browsers.
Recommended browsers:







