FAQS
OTHERS
To help ensure that your shopping experience is safe and secure, cosapiora.com uses Secure Socket Layer (SSL) technology. SSL encrypts and protects data sent and received between your device and the cosapiora.com server. One way to confirm you are using an SSL connection is to look for "https://www.cosapiora.com". The 's' in "https" confirms your connection is secure. Additionally, your browser may indicate that you are entering a secure area with a pop-up message.
Customer may experience delays due to the number of orders being processed and prolonged lead times for shipment. Please allow more time (full 2 weeks) for orders to be shipped during this extraordinary time. In addition, international shipping services in some countries are severely disrupted due to cancellation of flights and normal routes. Please check with your local government and custom service to make sure shipment are not stalled or canceled.
We are sorry for the inconvenience. Stay Healthy!
If you purchased item(s) at the pop-up store, you could only get it returned, refunded, or exchanged it only at this pop-up store. Pop-up stores are temporary or short-term shop that is only open during a specific period. Please be sure to check the dates for any returns, refunds or exchanges as the actual pop-up period may be shorter than 14-day return policy. Once the pop-up store is unavailable, you will not be eligible to return the item. Cosa Piora has limited number of resources in which restricts us from accepting all returns. If the return does not comply with our policies, we will not accept the requested return. Please make sure that you comply with all policies to avoid any difficulties in making a return. We apologize for any inconvenience this may have caused.
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Unsupported browser: Internet Explorer
effective of january 2021, cosa piora will no longer support the use of
internet Explorer as it is difficult for us to provide best user experience and
protect private customer information. There have been no updates on basic security
and general technical maintenance which has become increasingly challenging
to make improvements and add additional new features on our website.
please use the following browsers.
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