To help ensure that your shopping experience is safe and secure, cosapiora.com uses Secure Socket Layer (SSL) technology. SSL encrypts and protects data sent and received between your device and the cosapiora.com server. One way to confirm you are using an SSL connection is to look for 'https://www.cosapiora.com'. The 's' in 'https' confirms your connection is secure. Additionally, your browser may indicate that you are entering a secure area with a pop-up message.

Customized items are the ones, which you can change or make modifications to a product according to the customer’s request. We can customize it for you to fit your style and event use. The customization includes the package, design of the flower, materials used, additional logo, monograms or text to the product or packages, etc.

Customer will be part of production process and will collaborate with Cosa Piora. For further information please contact our Customer Services at customerservice@cosapiora.com.

You can request a customized order on the Contact Us section of the website or through email at contact@cosapiora.com. Please upload or sent samples, descriptive materials or any other material that would describe your request with the proper subject. Subjects include, account, products, orders, Payments, returns & refunds, shipments, promotion, gifts, website/technical, other.

Custom or customized orders are not eligible for exchange, refund, return and cannot be cancelled once the order is confirmed and placed.

Unfortunately, at this time, there are no features that allow our customers to preview their customization after the order is made. However, as we try to develop the highest quality products, we understand that allowing customers to view the custom details after purchase would be a useful tool for both parties. This feature is being considered and will work towards adding this on the website.